FLORIDA’S PREMIER HEATING & COOLING COMPANY
Making an appointment for a day/time to fit my schedule was very easy.On the day of the appointment I got a call to let me know the technician may be early.The technician was very professional and had very good customer service skills. He listened to the problem I was having before starting his diagnostic tests. After finishing the work, he pointed out things I could do to help the system work more efficiently. From this service call experience, I would use them again. Thanks Del-Air
13:03 14 Mar 18
Excellent company! Excellent Customer Service. Same day service and repair.
15:53 21 Feb 18
Excellent service, I am glad i had him service / repair my A/C
13:27 16 Apr 18
I had just had breast cancer surgery when one of my A/C units suddenly shut down. I called Del-Air, explained my dilemma and within two hours two techs were at my door. Dependability. Professionalism. Great service in an emergency. You can't ask for more than that. Also love their maintenance service contracts....well worth the reasonable price for peace of mind. Thank you, Del-Air for coming to my rescue again!
22:26 12 Jun 17
The service technician was prompt, knowledgeable, friendly, and quick. He was able to find the issue and fix it and get my a.c. back up in no time.
12:37 16 May 18
Prompt, courteous and efficient. I ca always rely on Del-Air for great service at an affordable price.
12:42 17 May 18
Very responsive and professional. The technicians are well-trained and polite.
19:16 04 Jun 18
Technicians have always diagnosed problem honestly. They corrected the problem accurately and let us know the price ahead of time.
19:38 11 Jun 18
Just today there salesman Tim Graf came out to my home for a free estimate. I need my 5 ton AC replaced with a new unit. There sales team made contact with me within 30 minutes of my request of a estimate they also are the first ones readily available to meet me for the estimate.Tim Graf was well dressed and very professional and knew his business. I was impressed and really liked him. I am shopping around for other proposals but I can give this company a 5 Star by just how professional they have been so far.
20:23 19 Jun 18
Awesome folks. Did just what we needed and no high pressure sales pitch. I’d recommend them to anyone needing air/heat work.
23:17 21 Jun 18
Our technician Felix was fantastic! He came to fix our A.C. on July 4th and was not able to get the part due to the holiday, but he didn't leave until he got our unit running in a temporary fix! There was no up-selling or shenanigans, the service was quick and direct. Felix was professional and skilled, we were very happy with the level of service received. We will definitely use Del-Air again!
23:44 07 Jul 18
Del Air had a repairman to my house in less than an hour on the weekend. The repairman was courteous and thorough as he checked out my HVAC system. He kept me informed on what he checked and what he found. He replaced my faulty thermostat and ensured my system was draining properly. The repairman was prompt and efficient. I would definitely use Del Air again.
00:28 09 Jul 18
Great company. They understand the meaning of customer SERVICE. Our unit went down 2 days before a closing walkthrough. Del air diagnosed the issues, was able to get the part expeditated and fixed the air conditioner in time for a successful closing. I will be there customer forever.
10:43 18 Aug 18
I called in an emergency. They came right away and the service technician was very polite and kind. Fixed my system. GREAT SERVICE. Thank you!!!!!
16:11 07 Oct 18
Fantastic job today by Yousef performing out preventative maintenance. Very informative and professional. Thanks!
18:19 26 Oct 18
We get a reasonable rate for work done twice per year to keep our unit running. It's 12 yrs old. I don't think it would be operating if it had not been for regular care and checkups.
20:37 09 Nov 18
Was able to get service in less than 24 hours. Tech was polite and efficient. We needed a part that the tech had. All fixed. We were very happy with Del Air.
14:38 10 Nov 18
Very prompt, organized, and responsive to our needs. High technical knowledge and great people skills in all techs who have been to our place. Great job!
15:44 01 Dec 18
I have been with Del-Air for many years & have a maintenance contract with them. I have never posted any comments until now. The technician, JP44, was awesome & I just wanted to express my appreciation. On a routine maintenance call, I thought I had an easy problem to fix. It was anything but easy. The technician, JP44, stayed over three hours until he fixed the problem. He was very honest, professional & explained everything to me. I appreciated that he stayed until the problem was resolved instead of leaving & coming back another day. I will definitely request JP44 for my next maintenance call. Thanks Del-Air & JP44!!
16:21 20 Dec 18
The service and the protection plan are great. JP spends a lot of time in our neighborhood and always waves, or speaks, too. Del-air and its employees always make dealings easy for me.
15:27 23 Jan 19
Del Air response to our needs was excellent ! Matt was very professional, extremely competent, and polite ! I would highly recommend to all my associates .
12:56 14 Feb 19
I called for service when our AC recently went out. Del-Air was out the same day to take care of the problem. I’ve been with Del-Air for 16 years. I’m a very satisfied customer.
16:39 27 Feb 19
Sales guy (John) was very helpful. Installation was performed by Mark and his crew. They were exceptional in their workmanship, friendliness and efficiency. Mark impressed me with his attention to detail and perfectionism.
16:14 21 Mar 19
The technician was great!!! He was very honest, and helpfull. He explained everything to me and my husband, and he made sure everything was working great before he left. He is a great team member to your company
03:34 23 Apr 19
Mark, my AC Tech did a very Professional & Precise Maintenance job on my AC system that is 15 years old. Mark was very Honest about any questions I had about when I should Replace the unit instead of minor repairs. I have always been with Del Air and MARK is one of the BEST.
15:36 03 May 19
Del-Air has been the company we have used for the last 20 years. They are professional and knowledgeable. In addition, they are consistent and have always been on time every time, and that says a lot, remember, we have been their customers for the last 20 years.
23:19 08 May 19
Joseph performed the maintenance on our AC unit. In 5 years, Joseph was the most thorough. Great job. Ty
13:05 15 May 19
TJ was great. Very nice and informative. Completed a quick maintenance and provided me with information about UV lights and purifiers. Would call him again 🙂
02:25 16 May 19
Barbara at Del Air is super to work with. It’s been 4 years now with Del Air service contract. Only had one bad experience with tech that came for bi annual service and said he was done in 45 minutes. It’s a typical 3 zone, 2.5-3 hour service. Barbara got all over this in a second and next day had experienced tech redo bi annual service. That tech was Anthony who is a stellar young man. Knowledgeable, and very service oriented. Have had him ever since. He is thorough as they come making sure everything is great before he leaves.
18:07 16 May 19
My experience with Del-Air spans many years and two different locations in Central Florida. My family and I have always been satisfied with the company's products and services. Del-Air's personnel are well trained and respond in a timely manner; especially in emergency situations. Prices for products and services are competitive. I highly recommend the company.Fred CostelloClermont, FL.
11:40 17 May 19
My husband called Del Air last month to have our air conditioning unit moved and suspended from the ceiling. It was done this Monday and it looks great. The whole process was very professional from the supervisors to the technicians!! Thank you guys!! Looks clean and now more room in our garage!! Recommend this company to everybody and the techs are great!!
13:14 17 May 19
I had a great experience with Del-Air today. My technician, Tom was very transparent, informative, and upfront with all aspects of work performed. Tom’s service was very personable and pet friendly upon entering our home while servicing our unit inside.My unit is working good as new, thanks to Tom. I would recommend Del-Air for AC issues, as this is my second positive experience with them, and If available, I would ask for Tom, as he is committed to finding a solution to your AC issues.
23:15 17 May 19
The Del air employee who serviced our air conditioner was very personable, professional, and thorough. Although it was a maintenance issue it was a part of the a/c I was not familiar with. He took the time to explain the problem, how to prevent it and then he took care of it. I was very pleased with his service.
12:25 26 May 19
We got lucky! The reps that came to service our unit were kind, polite but above all very knowledgeable. You see horror stories on the news about reps that replace and charge for parts and labor that you don’t really need. Not the case here though. Extremely satisfied with a job well done and high kudos to the reps that Del Air sent to my home yesterday!
12:12 06 Jun 19
The Tech Victor came to do some regular maintenance as requested. Explained exactly what he is going to do. He went above and beyond the call of duty to clean, adjust and answer all the questions my terminally ill wife asked. The unit is 13 years old but works as well as a brand new unit after Victor did his assessment and work. When it’s time to upgrade Del Air and Victor will get the call. Blessings always 🙏🏽
01:57 07 Jun 19
Technicians here are the best I've encountered. Prompt, informed, experienced and authorized to address most customer issues without the need for additional calls.Jose came out to perform some major repairs to my system today. Top notch technician.
20:53 01 Jul 19
Our air conditioning went out on us over a weekend. We called Del-Air and received service that same day. Mike was knowledgeable and extremely personable. He answered all of our questions (even though I know we had some dumb questions) and stayed with us until he was absolutely certain that everything was working properly. We will most definitely be calling on Del-Air for all of our future air conditioning issues. We were extremely pleased with our experience with this very professional company.
15:33 15 Jul 19
Brian B. from Del-Air performed our summer yearly a/c maintenance, was very professional and courteous. He was timely, yet he did not rush through the maintenance check-up, even checking out some concerns we had. He also gave me advice on how to properly take care of unit to avoid future problems. He provided great customer service!Brenda V.
23:19 16 Jul 19
Technician Abraham arrived on time and worked in the rain to get air conditioner up and running. Very personable and polite. Only problem is with my phone that has somehow lost my receipt before I could print it out. Please resend. Thanks
13:14 18 Jul 19
Excellent service provided by Abraham Morales. Listened carefully to what was happening with the AC unit then run a test and found and fixed the situation. Very patient , courteous and professional at all times.
Mary Loly Bond
21:24 19 Jul 19
Great team visit - they were on time - polite - & also took the time to provide options on how to better care for our AC units. I’m grateful for their overall Excellent Customer Service!!Thanks,Lana D
15:45 26 Jul 19
Anthony from Del Air did an excellent job on our AC/Heating system! He did a very thorough job taking care of all aspects of the system. In addition, he took time to help us to get a better understanding of the way our system works and how to do monthly maintenance on our part. Excellent job!
01:24 31 Jul 19
Service Tech was great. We were a bit disappointed in that Del Air would not schedule our appointment until the afternoon as when I called to make the appointment I advised we have a two-story house and it would be unfair to your technicians to get up in the attic in a two-story house in the summer heat I was told that morning appointments were saved for emergencies and that the maintenance was done in the afternoon your tech showed up he called his supervisor to advise the supervisor said it was up to him he decided to take the job went into the attic my husband assisted with getting the water helping him out since he was up in the attic on the second story and your tech was very good he did an excellent job Next Service we would prefer that it is set for the a.m. and not p.m. to help your techs with the heat Good job Joseph.
22:15 31 Jul 19
The technician waited for me and was already engaged outside testing my unit. He then made sure all connections were good, that my compressor was operational, and all facets of the system were operating. My warranty was still in effect, so all repairs were free and I am back in the cool zone. Thank you Del Air.
00:19 07 Aug 19
Jose was fantastic! Very knowledgeable and thorough. He found our problem, resolved the issue, and answered all of our questions. This is our second experience with Del-Air and both times were excellent. The technicians are well trained to problem solve and to be proactive in helping the homeowner.
20:29 04 Aug 19
Very prompt, professional, and courteous service. We use and recommend Del Air for all our heating and air conditioning needs. They are the best in central Florida!
15:31 15 Aug 19
After spending many hours on Google looking at reviews. I decided to get an estimate from Del Air. Scott came out gave a good price and was very professional! The install team did a great job! I would recommend and use them again. The unit is wonderful Thank You!!
12:53 02 Dec 17
Del-Air was very prompt and professional. Everything was handled in a timely matter. I highly recommend this company for your A/C and heating service.
18:43 03 Mar 17
Very thorough check of our hvac system! Always prompt and professional
00:55 11 Mar 17
Calidad, seriedad y profecionalismo.
20:47 11 Dec 16
Let me just tell you how Jacob saved the day. I had three different techs come out to my house. The first was adequate, the second was an ass who thought he knew everything and talked to me like I was a moron. Then there was Jacob. Jacob came in and saved the day. The other 2 where in and out in 30 minutes. Jacob took the time to find the problems, look for solutions and make sure all was right with us before he left. Jacob you are the man. You restored my faith in Del-Air and we will forever be greatfull for your professionalism and knowledge. Thank you sir, and thank you Del-Air for sending someone to save the day. -Gene Perry, cooler in Sanford.
23:35 23 Jun 18
I have been a customer of Del Aire now for about three years and they continue to deliver great service. My technician Walt Elchelkraut is awesome professional and explains all very well.In the office Teresa Headlee is super on booking appointments and handling maintenance contracts and warranty. Thanks Del -Aire
13:05 10 Aug 18
Great job. Excellent service.
17:44 08 Apr 19
The technician was polite, knowledgeable, thorough and helpful. He even had a sense of humor!
17:24 09 May 19
Amazing installation of the ac system on my new home! Very fast and accurate service work for service needs. Highly recommend this company. Thank you!!!!
16:44 11 May 19
The technicians. seem knowledgeable and helpful. My unit continues to function well after almost 9years, so we must be doing something right. Keep up the good work
16:47 12 May 19
Wally did an excellent job of getting my AC up and ruining. The minute he walked in he knew the problem. He replaced the broken part and then gave my unit a 20 point inspection and cleaning. The Nagrodski's
15:52 13 May 19
Wally has been at my house before. He is very competent in his profession.
17:36 16 May 19
Very satisfied with recent DelAir a/c service. Wally, our technician was very friendly and showed us what he was doing and was very efficient.
13:26 18 May 19
Excellent! Wally did an exceptional job setting up my new Total Comfort thermostat. He set up the app on my device and instructed me as well, on how to use it! He was professional, knowledgeable and efficient. 5 star service!
15:44 30 May 19
When called upon, I found Del-Air Heating and AC to be very responsive to my evening call. By early the next morning, the tech arrived promptly and was knowledgeable in all facets of my Carrier unit and quickly found two or three areas of concern. I highly recommend them to all who need a new install or a yearly service contract. You won't be disappointed!
13:12 03 Jun 19
First class. Service technician was neat and informative. Price is very reasonable. Customer service call are handled professionally.
15:12 03 Jun 19
I had great experience with the technician Peter who came out. He was good at what he did, and also made very good conversation throughout the process. We enjoyed his company and problem was diagnosed and fixed very quickly.
17:38 04 Jun 19
EXCELLENT THOROUGH SERVICE FROM WALLY!I'm glad we signed up for this maintenance. Well worth it!
15:44 01 Jul 19
Yesterday I had an appointment between 9: an 2:00 PM, Peter arrived 6:20 PM.This was the 3rd visit in the last two weeks. First, was a module failure, it was replaced, the problem, he only had the wrong size and someone would return with the correct one. In the mean time we were scheduled for the contract maintenance. Second visit July 2nd, the tech arrived with correct module. That's when the problem started, apparently he didn't wire everything correctly. The unit worked before he arrived, but when he left it didn't. Another night with no air. When Peter looked at the wiring job and stated he could see the problem, went to work and performed the maintenance , checked everything. Now it work like new, Kudo's to PeterAlso, I paid for 6 filters which would be delivered when maintenance was done. "CORRECT! STILL WAITING"
14:40 04 Jul 19
The technician was very knowledgeable, patient and professional. He took time analyzing to find the problem and to solve it. I’m very satisfied.
02:10 19 Jul 19
Technician arrived earlier than appointment time (called first). Efficient and helpful with my questions. Very pleased with his service.
16:42 24 Jul 19
This is regarding a customer representative. I was having difficulty ordering filters for my air conditioner and called for assistance. I spent some time with Janet who was as patient and helpful as could be. She was able to resolve my problem and was so kind during my frustration trying to figure out what I was doing wrong. Thank you so much, Janet. My initial service call was equally a good experience.
18:49 25 Jul 19
Fort Myers, FL
Great customer service and quality work. Respectful employees who do a fantastic job.
14:18 05 Nov 17
Tech was very thorough in his inspection and offered good tips to reduce humidity in out home.
15:10 09 Dec 17
Service team is well qualified, polite and efficient.
22:51 20 Apr 18
Last year I purchased my new home. Del-Air performed the Air Condition installation. The unit has performed flawlessly. Since my home was newly constructed I received information from Del-Air regarding various service plans. While trying to make my decision, I spoke to Janet Fauser in Customer Service. She was extremely knowledgeable and patient in helping me make my decision. During the past year I also spoke to Barbara Davidson. She helped me order the correct filters for my unit and made certain that they were delivered in a timely manner. Recently, Victor Feliciano, the service technician, came to my home to inspect and service my unit. Victor was prompt, professional, knowledgeable, courteous and friendly. He was very thorough and explained all the work that he was performing. As a result of my interaction with various Del-Air employees it is obvious that they take a lot of pride in their work and that customer satisfaction is extremely important. I have developed a tremendous amount of confidence in Del-Air and will continue to utilize their services. I have highly recommended Del-Air to several neighbors.
18:13 17 Jun 17
The tech was upfront about all charges before the work was done. Service was done in the time frame that I was told it would be done. This is the second time I have had del-air out to my house to do work on my a/c unit and both times I have been pleased with there work.
10:59 02 Jun 17
I was a first time caller and requested that someone come out that same day. They were able to do that with ease. The serviceman was prompt, friendly, courteous and very knowledgeable. Took his time was very thorough and explained everything to me.
01:57 24 Mar 17
Had Del Air for years. Solid company. Good techs. Timely response.
23:31 31 May 18
My air conditioner stopped working yesterday and DelAir had a technician show up within 2 hours of my call and fixed and service my unit even though it was late afternoon on a Saturday.
22:51 24 Jun 18
Tech was courteous and efficient. Del-Air has always taken good care of my units and been very responsive to any of my issues and concerns.
01:04 09 Feb 19
Always reliable, courteous and responsive – very professional.
16:58 17 Feb 19
The tech, Sam took time to tcompletely check everything, showed me exactly what he was doing. He was very thorough and I advised my neighbors to request him personally to do their homes as well. I was very satisfied that my A/C system will be good for the upcoming season.
13:12 16 Apr 19
We have had Del Air for about two years now and have been extremely satisfied with the quality of the service. Technicians have always arrived quickly when we needed them the most. Have always been knowledgeable and able to address the problem quickly and without having to come back for a second visit. Would highly recommend them for regular maintenance. Most importantly, technicians are not glorified sales people, and they have never tried to sell me something which I don’t need, which is why I dumped our last AC company.
12:39 09 May 19
Serviceman was knowledge, efficient and polite. Delighted to have Dale service our unit!
Ronnie Jane Lamm
20:11 16 May 19
The technician that came to the house was very polite and thorough. Found the problem. The cost of repair is quite high.
15:25 17 May 19
The technician who serviced our air conditioner was professional, through, polite, and very knowledgeable about residential air conditioning and heating systems. He even dusted all the air vents in our home. Excellent service from an excellent and reputable company. We highly recommend Del-Air and will continue to use them in the future.
02:59 18 May 19
AC went out on Friday late afternoon. Dale came out Saturday morning and worked all day to make sure we were up and running. We and our 3 doggies really appreciate it.
23:26 18 May 19
Excellent service. On time and were able to finalize my maintenance and repair. They were able to diagnose the problem very quickly.
18:53 24 May 19
Service tech was very professional and courteous. Answered the questions I had without hesitation. Great service, I've been using it for 8 years.
20:52 01 Jun 19
AC stopped working o friends home while he was out of town. He called Del-Air and the arranged to send a technician on short notice. He asked me to let them as they needed someone at home. Benjamin arrived as promised with 5 minutes of the agreed time. He quickly and efficiently diagnosed the problem and fixed the system for a reasonable charge. He was very professional and polite and explained everything to me and the owner who we reached by phone. Excellent service.
23:36 16 Jul 19
The workmen dispatched were on time and as thorough as I’ve ever experienced. I’m happy Del Air does my bi-yearly inspections of my AC/heating system.
21:27 25 Jul 19
Very professional. End of the day today and I had two guys. Finished quickly. This is going into my fourth year using Del Air. No concerns.
21:57 05 Aug 19
Not on time, but earlier than expected!Work was efficiently completed!Reasonably priced repair! Thanks
16:24 09 Aug 19
Del-Air deliver quality service and products. Our service technician, Clive is thorough, courteous and professional. This company is all-around the BEST at what they do!!
22:14 14 Aug 19
Oliver, the technician who attended to our heating problem, was first class in every way - knowledgeable, efficient, a fast worker and charming. A great ambassador for Del-Air Heating and Air Conditioning.
17:21 15 Mar 18
Oliver was on time, extremely professional and very knowledgeable on our issue. He quickly got our system back in top running condition and he made it look so easy with his abilities. He clearly explained what was wrong with the unit and how he was going to remedy the situation. I would definitely ask for him by name as he put our mind at ease and made our visit as easy as possible under the circumstances.
12:51 07 Aug 17
We've had Del-Air as our heating and a/c service for over 4 years. We've been very pleased. From the first contact via telephone at the home office to the service tech who comes to our home, every staff member is professional and friendly. Our a/c went out a couple of months ago on a brutally hot Saturday and Del-Air was able to get someone out to our home that afternoon. The technician, Eric, worked diligently for over 2 hours in the heat and was able to repair the problem. Couldn't have asked for better responsiveness and, again, professionalism was top-notch.
00:01 06 Aug 17
Technician was very professional and knowledgeable. He quickly diagnosed the problem and had it fixed in no time. Great experience!
13:05 14 Jun 17
Outstanding service with quick response time and my AC started cooling my home right away.
11:57 10 Jul 17
Their technician, Kyle, did a fantastic job with diagnosing and repairing our Carrier Infinity HVAC. Great customer service and reasonable prices.
22:32 18 Sep 18
Del-Air is an excellent company. Whenever I have had an appointment, they are always prompt and on time. The technicians are reliable, courteous and do an excellent job. I would highly recommend using this company.
14:17 28 Oct 18
Clean and respectful. The guys put on covers on their shoes every time they walked into the house. They were able to find what was wrong with the AC/thermostat and they fixed it in a timely manner. Thank you!
14:32 13 Nov 18
Super friendly and arrived when he stated they would! He quickly analyzed the situation and identified the issue. He then provided me an easy to understand explanation of the situation and made a quick repair! Highly recommend Del-Air to anyone!
Jason & Tanya McNear
22:33 08 Dec 18
Del-air technician, Oliver, found a Freon leak in the heat exchanger during an annual maintenance visit. He was extremely thorough, helpful and friendly. Del-Air scheduled a replacement of the heat exchanger for the next day. The technicians , Jerry and Kyle, were right on time and very professional, helpful, courteous and focused. The job was completed quickly and both inside and outside work areas where left tidy and undisturbed. Everything met out expectations.
14:43 22 Dec 18
Oliver arrived after hours to service our A/C. He is very knowledgeable, courteous and went above and beyond to make sure everything was working as it should. If I could give Del air and Oliver more than 5 stars I would!!!
01:35 25 Feb 19
First time to use Del Air and was pleasantly impressed. They came prepared with all the equipment and special micron filter we requested. Took time to do the work right and explain why he was doing it. Dismantled and diagnosed our broken pool water heater at same time. Best service contract we’ve ever signed. Recommend them highly.
14:25 06 Apr 19
Oliver (tech OE32) was the best!!! He explained everything, was polite, clean, and thorough. All your service techs are good, but he was the best.
12:14 19 Apr 19
Always enjoy my service calls from the Del-Air reps. Very nice and informative people. Always go above and beyond.
13:10 07 May 19
The service was prompt and the technician, Oliver, was courteous and very professional. Our problem was assessed and a solution developed the same day. We were extremely happy with the service from Del-Air.
15:00 16 May 19
Oliver did his usual excellent job. Very thorough and professional.
21:26 22 May 19
Technician arrived on schedule and began his wirk. Performed thorough inspection, explained what he was doing and left when finished.
16:50 21 May 19
Del Air sends the nicest guys and does a very thorough job. My husband and I are both relieved to have Del help us take care of our home.
01:02 04 Jun 19
The service was excellent! I got a quick response from Del-Air and the technician was on time, very friendly and knowledgeable of the system. He did a grate job! Thank you Del-Air!
14:20 11 Jun 19
Oliver came out and fixed our broken HVAC. He was on time, tested our system and discovered the problem with ease. He was very pleasant and personable. He had the necessary equipment and skill to fix the problem. Just from this interaction I feel very confident in DelAir's business. Oliver is definitely an asset to the company.
14:51 11 Jun 19
Kyle was great! So knowledgeable and courteous. He knew exactly what was wrong and fixed the problem in no time! Thank you!
00:43 02 Jul 19
100 degrees + jungle humidity and our A/C began failing. Kyle with Del -Air came to our rescue ! He diagnosed the problem , explained the issue, and fixed it. He was completely professional, wore protective shoe gear and was my hero.
mickey m mcguire
20:01 06 Jul 19
Jalon did excellent job installing the external grill on our Carrier outside A/C component.Ron (the Jacksonville supervisor) did excellent follow-up coordinating my request with the Del-Air corporate office in Sanford. The parts department at corporate obtained the part from Carrier. It was a team effort, Del-Air consistently demonstrates the benefit of doing business with an employee owed company. I was first their customer in Lake MARY (north Orlando) and was so satisfied with them, after moving to Jacksonville I bought a new system from them here to replace the old machine in our newly purchased home. They are loyal to me and I’m loyal to Del-Air....
14:31 11 Jul 19
Dale was the person who serviced our equipment. He did a great jobIt was difficult to get a visit scheduled. They were booked well over a month past the time we were needing. (For maintenance) There are not enough maintenance technicians to meet the maintenance demand; therefore, we are discontinuing the service.
20:46 12 Jul 19
Del-Air took our request for service at 7:45 pm, an actual person took the call. Excellent.They promised a next day service on A/C repair. We do have an annual service contract. The service tech did come the next day at 4 pm as we were advised. Although it was almost 100 degrees today, the knowledge of the service man outweighed any inconvenience. He diagnosed the problem right away and got us back online quickly. I give top marks for the repair tech and overall effort.
22:49 16 Jul 19
My service appointment is always phenomenal with this company. I have never before had such a thorough service. I never realized before what I was missing out on when I had been with other HVAC companies. They spend so much time cleaning, testing, repairing, and just doing the job of maintenance. I am truly impressed and would never use anyone else. In addition, the service technicians are the most friendly and knowledgeable customer service oriented people. They answer questions and troubleshoot potential of future problems. I’m just totally amazed by them!!!
16:53 02 Aug 19
We have had great service with our AC with DelAir. Quick appointment times when AC troubles. We used another company and they replaced a part that wasn’t broken and did not fix the problem. They came out 3 times and I finally called DelAir and they fixed it right the first time. Thank you DelAir! Great service!
16:17 07 Aug 19
I am always pleased with the service Oliver provides. He is very professional and knowledgeable. I always request him for my service.
20:05 07 Aug 19
I can't say enough about Oliver!!! This guy is very knowledgeable, courteous, respectful & takes the time to explain things. He addressed an issue with our dampers a few years back & he did a great job then, too! I also want to thank Patsy for doing everything in her power to remedy a miscommunication. I have been with Del Air for 4 years now & don't plan to go anywhere else. Great experience again:-)
16:34 08 Aug 19
We arrived home from a vacation to have our house air conditioning not operating. outside temperatures were around 98 and it felt like a 110 degrees. Del Air to the rescue. Oliver our HCV technician arrived to our home and within minutes got us up and running. He is an awesome technician and we are thankful to the entire Del-Air team for their assistance!
15:14 14 Aug 19
Oliver is one of the most thorough techs encounteted. He is beyond brilliant and polite. If I owned my own company I would hire him and double his salary. What a nice genuine person.
19:16 16 Aug 19
I am a long time customer of Del-air. No matter which rep comes they are friendly, on-time and efficient. I have had no issues in dealing with them.Their service is good and if you need repairs, the pricing seems fair. They are a good company to do business with regarding air conditioning units.
12:34 06 Apr 18
This year is my first year having an annual preventative maintenance contract with Del-Air. The service technicians that came out for both visits were friendly and knowledgeable. They both let me watch what they were doing and explained the different things that they were checking, important things to look for, and also explained my results in depth. It was nice to not only have them come out to complete the preventative maintenance but to also have them treat me like a person and not a number. I will definitely continue to give my business to Del-Air going forward.
16:31 30 Dec 17
The technician was super nice and knowledgeable. The service was quick and efficient. He also gave us some pointers to maintain our unit. Totally recommend Del Air!
05:11 18 Mar 18
I love the customer service you have. Everyone is willing and able to help you in a very professional way. The technician you sent last night , was knowledgeable and he answered all questions that I had with a smile on his face.
16:31 21 Feb 18
Qualified and knowledgeable technicians always on time and willing to help when we place a service call because there is an issue or just for regular maintenance.
02:25 23 May 18
The Tech was very professional and knowledgeable, he took the time to listening to my complaint and explained to me how to take care the equipment. He did the diagnostic and fixed the problem, also check the rest of the system to make sure that everything else was working properly. He did an excellent job. Thank you
00:45 31 May 18
Ray answered our call in a flash, late on a Saturday night. We just moved into our new home a few months ago. I was ready to give him grief 😉 I thought something was wrong with our Air conditioner that's only a few months old. His Spirit and professionalism quickly calmed all of my fears. It turned out that I simply didn't know how to operate the unit. Yikes!!! Ray didn't make me feel bad. He checked everything out and went above and beyond the call of duty to explain what I was doing wrong. It was late at night. He really seemed to care. He's one of the best we'very had. He's definitely an asset to Del-Air.
03:20 04 Jun 18
Had a Carrier Unit installed, almost a year later a minor problem occurred, Del-Air Sent out tech same day, problem was found and fixed on the same visit. All under warranty so no cost. Planning on using Del-Air for my second unit when its time for replacement. Great Product, Great Service, & Good Value.
Alexander de Florida
07:22 07 Jun 18
They really know how to service their customers. They know just how to suggest what type of Air Unit you need to have based on the size of your home n the time you are going to be using the system and save on energy versus just flipping a switch for temporary relief!I would recommend this company to anyone needing to replace or service their units!
18:39 19 Jun 18
We have been using Del Air for years. They have always been responsive to our needs and professional in the services they provide. Would definitely recommend this company.
15:27 02 Aug 18
I was very impressed with my service technician Ozzy. We went over my symptoms the unit was experiencing and his investigative approach led him to find the culprit of the problem. We initially thought it was one thing, but he kept looking further into what was going on an isolated another problem that resolved my unit not cooling. Had he rushed because I was the last call of the day I would have had to call back and have someone return for the same issue but he kept digging and found what was really going on. My unit is actually cooling better than it has now since I bought the home over a year ago. Ozzy was very thorough, polite, and professional in his demeanor, but combined with being an excellent technician he's got a great career ahead of him. His attitude and excellent work ethic was a nice surprise. Thank you for the great work!
13:56 14 Aug 18
The Supervisor I spoke to when I mentioned my issue was extremely helpful in getting someone out to me right away to fix the problem. My A/C condensation drain line was really badly clogged, and I tried everything I could find online (DIY) to get it unclogged, with no success whatsoever. When the technician (Ozzy) showed up, he was courteous and professional, and did everything he could to fix the issue at hand, for which I am extremely grateful for his hard work and diligence. His persistence led to my issue being fully resolved, and even when he was hard at work he was very personable and friendly, and I honestly couldn't have asked for a better person to come out and help me. This experience has made me a Del-Air customer for life, and I would gladly recommend their services to anyone!
03:54 20 Aug 18
Your service tech is prompt, polite, explains what servicing will be performed plus provide maintenance tips and best of all your service tech always cleans up after himself.
22:44 22 Aug 18
Great experiences. Worry free if you would run into problems of all kinds with your machines.
16:04 06 Sep 18
Mara Sierra came to the house and was very knowledgeable and friendly. She explained everything that she was doing and I learned a lot from her. Great service!
Marilyn Morales Perez
01:40 07 Sep 18
When I moved to Florida in 1991, my co-workers said that if I needed anything regarding air-conditioning, call Del-Air. I've never been disappointed.
18:38 27 Sep 18
Great quick service. Technicians were courteous and knowledgeable. Great customer service.
23:03 27 Sep 18
Del Air service can best be summarized in three words; fast, courteous, reliable. We recommend Del Air to anyone who expects the best.
23:04 06 Oct 18
Service is always on time . The technicians are always very pleasant and professional !!! The service is complete and very thorough. Del-Air makes us feel very comfortable knowing our system is being serviced by such an excellent company .
11:02 16 Nov 18
Great same day service. Had me up and running quickly.
22:53 22 Nov 18
Great service, thanks the prompt timely and fulfillment of service requests at a reasonable price point.
09:07 02 Jan 19
Good service. Tech was very knowledgeable and courteous. He was on time, and the price was right.
01:02 09 Jan 19
Excellent customer service and service people! I highly recommend them!
Caterina & Daniel Vito
00:10 10 Jan 19
I like be able to get my service done on a Saturday. They always call at least 30 minutes prior to arrival so I'm not sitting and waiting on them all day.
20:27 21 Jan 19
Service is always prompt and all the Del-Air personnel we talk to are always very courteous. We feel that the Del-Air company is very honest and anxious to do anything to please their customers. For service calls, we always ask for Guadelupe. He is a fine gentleman and knows what he is doing.
14:52 25 Jan 19
Great Service Technician! Friendly, Professional, Courteous, and very thorough! Went above and beyond!
00:12 02 Apr 19
Crew who installed my unit did a great job. Highly recommend the company.
15:35 12 Apr 19
Del-Air is very professional and completes repairs timely. They truly care about their customers which is very rare in the HVAC community. I had an issue for over 5 years and had numerous AC companies try to fix to no avail. Del-Air not only diagnosed equipment correctly, they repaired our units the first time. Thank you Del-Air
14:08 14 Apr 19
Great job, from the service tech who explained our system needed to be replaced. Tony the sales rep did a great job giving us our options on systems. The techs that installed the new system were amazing, drop clothes , clean up, arriving on time. Del-Air is a great company and did an amazing job. I could not be happier.
10:26 24 Apr 19
Very prompt, efficient and personable. Did everything that was needed in a very timely and friendly manner, and provided options.
Veness Travel Media
01:29 28 Apr 19
The service was provided promptly and remedied my issue. The service person was courteous and efficient. I am happy to recommend Del-Air to anyone as a service provider.
15:31 02 May 19
Been a customer for two years - very happy with their service!5-9-19 Update - Still extremely happy with Del-Air's service! High quality technicians, professional follow-up, and always willing to work with you until the problem is solved.
19:56 09 May 19
My Del Air Service was 5 Stars ⭐️ ⭐️⭐️⭐️⭐️ I got the best information on what temperature to keep my system running well and it felt like it was a family member servicing my unit which is why every year I renew my service contract. For me to do a review it has to be exceptional service. I always receive the best. 👍Thank you
22:11 16 May 19
Great experience today with Del Air. AC went out so I called emergency number for Saturday service. Tech showed up 30 minutes later and had us cool within the hour. Super professional!!
23:12 18 May 19
Marion did an outstanding job! One of the most thorough technicians we have ever had. Have been well pleased with Del Air over the years.
09:08 25 May 19
Great customer service. Del Air had to reschedule based on emergency calls from other customers on my originally scheduled day. They were extremely accommodating in allowing me to pick the next available day and timeframe that worked best for me and they made sure a technician was here punctually. Great technician!
14:08 31 May 19
Paul was the man who provided the most amazing service I have witnessed to date, however let's start from the beginning. I called customer service to seek help in restoring my AC unit after it would not start. Customer service team was very professional in their approach and gave me a clear time frame of when service will be provided. On the day of the service I was called in advance to ensure someone would be at home. Paul showed up and was almost immediately able resolve the problem. He was a very friendly and calm person who offered some great advise. I will definitely reach out to Del Air in future for all my service needs. Thank you Del Air team
01:58 04 Jun 19
I just have to say Sean and his colleague were amazing. They made sure we understood how our system worked (new home in about 6 months) and had questions about our AC and a few issues, which were more than adequately resolved with Sean and his colleague.You do not find this kind of service often and Del Air (thanks to Sean) hit a homerun for us.
16:18 22 Jun 19
From the moment he walked up, the service tech. was polite, professional, and knowledgeable. He took the time to listen and seemed to care very much about MY system. Didn’t try to sell me anything. He just wanted to properly service the AC unit and make sure that I was confident and satisfied. Overall an EXCELLENT experience.
11:03 29 Jun 19
Awesome service - Ryan was excellent. Thorough, quick and professional. Del- Air office also outstanding! They were able to get someone out in just 2 days during a very busy summer. Highly recommend this company.
19:57 05 Jul 19
My tech did an excellent job servicing my A/C & explaining to me how to clean it in between services. My tech was extremely professional, polite, patient, thorough & helpful. Thanks so much!!! Wonderful job!!!
23:42 10 Jul 19
Technician was very thorough and friendly. He diagnosed the problem quickly and tried to find me options to save me some money. The only reason I gave 4 stars is because it did take a while to get my appointment but that’s understandable in mid summer heat of Florida
20:56 15 Jul 19
The techs were very knowledgeable and knew what the issue was and they were able to fix the issue within the first hour. They were kind and courteous and the price was very reasonable. I have been without AC for 5 days and I am truly thankful to have it fixed. I would definitely use them again.
23:58 16 Jul 19
Even though we had to wait three days for an appointment, they were here as scheduled and on time. Found the problem quickly and gave honest feedback and suggestions to avoid issues in the future. No hard sell or unnecessary repairs.
Yvonne La Pointe
19:54 07 Aug 19
We had another company come out and was told that we needed a new damper and motor. thankfully we didn't get a good feeling about that company and called Del Air. They came in and the problem was fixed in less than an hour without having to order parts and without paying for several hours of repair work. We were very pleased with their honesty. Del Air is now our go to AC repair company.
19:31 10 Aug 19
They were prompt in coming and within the time window given. The guy was very nice, knowledgeable and professional. They charged me less than expected. I am very pleased with their service.
15:29 12 Aug 19
Greg S. Came to service our AC today with the same problem we had a month ago, he was professional, courteous and informative. He was quick in identifying the problem and resolving it. We had different technicians in the past and they were all pretty good but Greg was the most outstanding one so far.
18:16 13 Aug 19
Del Air has been my go to AC company for a few years now. The techs are very professional and friendly. They arrive to your home in a decent time and are quick to fix. Tech Greg came today and was very knowledgeable about the AC unit and what needed to be done to fix it. The only thing I wish Del Air would improve is scheduling. They are booked full majority of the time so you have to wait a few days for an appointment.
23:44 15 Aug 19
Hottest time of the year in Florida and our AC went out at 5pm. We had a maintenance contract with Del Air, so they were out to us by 11am the next day and fixed it for no charge. The technician was very nice and professional. He didn’t rush, but got it done quickly. 5-star service for sure.
17:11 17 Aug 19
Technician Rafael came today for our 6 month a/c checkup. Did an awesome job explaining what we needed to do to keep things running optimally. Del-air has always responded promptly whenever we have had any issues.
00:18 15 Aug 19
Jacob was incredibly professional and diligent. He took his time to clean out a clogged drain line that could have become a serious issue. He did a thorough job and I am confident I will stay cool : )
23:12 21 Aug 19
The technicians were professional on time very polite and I would recommend them to anyone price was very reasonable and again very polite and on time I give five and a half Stars
00:42 28 Apr 18
Great and fast service. The tech's explain what they are doing and don't mind showing you what they are seeing.
19:07 27 Feb 18
Very pleased with the 24X7 service; great response from service desk; diligence of onsite technicians.
17:43 20 Feb 18
Called Sunday morning with an issue and they showed up within a few hours. Josh, our service man, was quick to diagnose and very professional. Great job Del Air!
19:10 22 Oct 17
technician was very friendly and respectful. Replaced some caps on the outside unit I wasn't aware were missing.
15:40 10 Nov 17
Great service. Honest service. Trustworthy staff. Pleased with results.
03:51 24 May 18
Will was very professional and knowledgeable. Del Air is very reliable and backs their products!!!!
23:17 07 Jun 18
Will the tech who serviced my AC was very knowledgeable and friendly he worked long hours to replace my compressor and get my home cooling again!
B.J. Seunath - Williams
11:51 11 Aug 18
I have a health issue concerning the heat here in Florida. When I contacted Del-Air on 08/15/2018 and asked them for a cost estimate on replacing my dying A/C system. Well, if they didn't do it I would not believe it if I heard it. The 'it' is Del-Air got everything approved, installed and up an running in 7 days (about 8 hours, only on the A/C installation). Thanks Del-Air. My worries over the heat are over now. As for the Del-Air technicians, Mark and Guillermo, they were fantastic. They answered my questions and explained the importance of proper maintenance program to a problem free system. Mark did such a great job in my garage installing the Air Handler system and stand, now I have to clean my garage to make it match Marks work. Guillermo installed the condenser unit outside and the way in which he installed the unit and insulated the copper and electrical lines from exterior damage by encasing the lines inside a piece of 4 inch conduit pipe and burying on end deep enough into the ground to keep it place for a long time to come.
14:57 23 Aug 18
Del Air fixed our AC on a Sunday- the technician was polite, helpful and even wore booties to keep the rug clean!
18:07 15 Dec 18
My service guy knew what to do and was done quickly great job!
19:17 21 Dec 18
Fast, friendly service! My problem was resolved about 5 hours after I called! Can’t beat that 🙂
00:07 13 Feb 19
Del-Air has been a perfect partner to keep my furnace and air conditioner in working order. The staff is responsive and respectful. I recommend Del-Air.
12:47 10 May 19
On time and didn't leave a mess.
16:31 10 May 19
Tech Matthew was very good explaining the 20 point revision, he clean all coils inside and out, drain the pipes, check Freon level and so on Excellent tech!
12:37 11 May 19
Technicians are amazing. Office has its struggles but over all good service
23:39 12 May 19
I have used Del-air for over 25 years since my first unit was installed in 1993 in Orange County, I subscribe to the annual maintenance program and have preventative service 2x a year, well with it. When I moved to Brevard in 2008 I had del air install a new unit here as well. Great service, on time and dependable.
17:10 20 May 19
The Technician Randy was extremely knowledgable in walking me through information regarding the system. He performed step by step system checks and ensured the system was functioning at optimal performance indoor as we as outside before he left. Thank you
14:28 22 May 19
Del-Air did a service call for us today and we were very impressed with the visit. Mathew was kind, courteous and professional to a level I have not experienced for quite some time.The problem was identified and corrected quickly with every concern of ours addressed.Thank you Del-Air for helping us today!
18:39 22 May 19
Del Air has been servicing my system for over 25 years now. Highly recommend this company. Always responds in a very quick and efficient manner.
14:51 28 May 19
My technician was great. He was extremely patient and explained everything that happened.
14:20 30 May 19
Great service tech came out to our home that couldn't get below 82 degrees. Turns out we have a leak on the main coil. Willie was super helpful, explained everything fully and did a thorough check of the system to ensure he got to the root cause. Highly recommend Del Air for their professional staff everytime we call them.
21:58 04 Jun 19
Outstanding service and l would like to commend Willis on taking the time to explain his work. That made us feel comfortable with the service we received and will ask for him by name on our next service appointment. Thank you!
16:11 06 Jun 19
My ac went out on Saturday night and I was able to get ahold of Del Air on Sunday morning through there phone service. The representative who called me back was very helpful and was able to answer all my warranty questions. I have never had a less than exceptional service through Del Air. The technician Matt who cam out on Sunday afternoon was awesome. He was extremely polite and thorough. Matt got the ac up and running quickly and because of Del Air’s warranty program I wasn’t charged anything even on a weekend service call. Thanks Dell-Air!
14:26 17 Jun 19
Except for one negative experience with a technician in 2018, we have always been happy with Del-Air. After we contacted Del-Air about the technician in 2018, the service manager sent out another technician to re-check our system, so they made sure that we were taken care of. We know our unit is old since we had to pay for an expensive part in 2018. However, we were told that the new part would keep the unit running for 5-6 more years. The reason for 4 stars is the technician this year told us that the unit was running fine after he was finished and didn't mention anything else. On his report that was e-mailed to us, however, he stated that the unit is old and would no longer be manufactured after 2019 and we should consider buying a new unit. It would have been nice if he had told us that face to face. We plan to move within the next 2-3 years and expect the unit to last until then based on the $3,000+ part we had replaced in 2018. We're concerned about the inconsistent messages and reports from different technicians that service our unit, and what the actual truth is regarding the system.
17:30 17 Jul 19
Great service. Accesible prices. I have an annual maintenance contract with them and they keep my AC running smoothly, and even when I've need some repair done, they have give honest and quality service.
16:44 20 Jul 19
Very thorough on our A/C preventative maintenance.Very polite technician and explained what he was doing when I asked. Checked our unit completely and found a flow switch not working which was still under warranty so he replaced for us. Appointment lasted a little over an hour so he took the time and did the job right. Pleased so far with their service
20:40 23 Jul 19